Frequently Asked Questions


General

Are your books sustainable?
Yes! We use sustainable materials wherever possible to ensure we are doing our bit to look after the planet.

Where are your products made?
We print and manufacture all of our books ourselves in the United Kingdom – yeah, you heard that right! We want to keep it local, and although this means a slightly higher price than some of the imported products out there, we can assure they are made from the best of the best materials.

Do I need an account to place an order?
No – you can place an order as a guest or an account holder. Signing up for an account allows you to keep track of your previous orders, save your billing details for quick orders in the future, and managing your product subscriptions.

Can I buy your books from anywhere else?
Yes – you can buy our
 Dribbble branded books from the Dribbble equipment store.

Custom Covers

Can I personalise the front cover of my Dotgrid.co books?
Yes! If you want to order yourself a custom cover, you can do so from just £17.

Can I get a discount for ordering multiple custom covers?
Absolutely! We offer discounted pricing for individuals and companies who want to order multiple custom covers. If you want to chat about a bespoke order, please get in touch.

Can all of your products be customised?
Yes! We are able to do just about anything with our books. If you want a different size, a different colour spiral, or printed inner pages, we can do it. This does of course depend on the quantity of books you want – learn more about our bespoke orders.

Shipping & Delivery

How do I track my order?
Unfortunately, not all of our deliveries can be tracked – this depends on whether we shipped via Royal Mail, MyHermes or another courier. If your order has been shipped, and you are concerned that it is taking too long to arrive, please don’t hesitate to get in touch and we’ll look into this for you.

Do you ship worldwide?
Yes! We ship our products worldwide. The cost of shipping varies depending on where you live. Shipping zones are split between UK, Europe, Rest of World Zone 1 and Zone 2. To find out how much shipping costs, please add the products you’d like to order to your cart and use the shipping calculator. Unfortunately due to many orders going missing to certain countries, we have stopped shipping to some countries in Eastern Europe, Africa and Asia using the Royal Mail. If you are having issues using the shipping calculator – regardless of where you are – please get in touch and we’ll get a courier quote for you.

Is UK shipping free?
If you live in the UK and you spend over £20, your order will be shipped for free. If you spend under £20, shipping is fixed at a flat rate of £2.50.

How much does international shipping cost?
This varies greatly depending on what you are ordering. If you add products to your cart, you can calculate how much shipping will cost before checkout.